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FAQ's |
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Q. When does the billing for our limousine
services start and stop?
A. Charges are accrued beginning at the pick up and ending at the
final drop-off (in some cases driving time applies. The balance (minus
the deposit) should be charged to the customer's credit card or paid
to the driver unless other arrangements have been made in advance.
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Q. Does AMC American Limo has a minimum hourly
requirement?
A. All Hourly limo reservations start with a two (2) hour minimum
for jobs from Sunday through Friday. Weekend limo jobs have a three
(3) hour minimum.
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Q. How do I make requests to my driver during
the trip?
A. All of our stretch limousines have intercom systems for talking
to your chauffeurs during the trip. Also, all drivers carry cell phones
so that you can maintain communication for additional pickups throughout
the day.
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Q. What is your policy about alcohol in the
limousine?
A. Clients of legal drinking age (21 in the U.S.) are welcome to bring
their own alcoholic beverages during the voyage. Most of our stretch
limos have a bar with fine crystal glasses. Our in-car bars also come
equipped with an ice chest and free non-alcoholic beverages. |
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Q. Is smoking permitted in the limousine?
A. Smoking is prohibited in most of AMC American limousine’s
stretch limos, vans and SUV's.
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Q. What is the next course of action if someone
in my group damages the interior of the Vehicle during the voyage?
A. Unfortunately, our clients must accept financial responsibility
for any reckless behavior that results in part of the limousine being
damaged. Prior to the trip, our courteous drivers will provide instructions
as to proper use of the limousine's lighting, radio/stereo/DVD equipment
and interior components including the upholstery. AMC American limo
also reserves the right to charge a fee for any excessive mess or
spillage that requires the vehicle to be professionally cleaned.
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Q. What do I do if I discover that I have
accidentally left something in the limousine?
A. If you have not already called us, we will immediately let you
know if someone in your party has left an object of value in the limousine.
Please call our support staff at 877-546-6091 to inquire about a lost
item.
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Q. What items are provided on the limousine
and what should we bring with us?
A. We have nice collections of CD's on board of the limousine, but
we recommend that you bring your favorite DVD and CD's with you to
listen to your favorite music on board. We have ice and coolers on
board for passengers over 21 to bring along their favorite alcoholic
beverages. Many guests also bring along their cameras to preserve
their special memories from their voyage.
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Q. What if we have gone over our reservation
time but want to keep the party going?
A. No problem! You may continue your limo reservation provided that
yours is the last reservation of the day or there are no other reservations
that day for that vehicle. Just check with the driver and we will
do everything possible to keep the party going.
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Q. Is the gratuity added to the bill and if
so, how is it calculated?
A. For your convenience, a 15% gratuity will be added to each luxury
limousine. The gratuity is based on the trip's base fare and charged
to the deposit, along with the balance due on arrival. Any extra tip
may be given directly to your driver, or by calling us at 877-546-6091.
Please call us today to book a luxury limousine. |
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(800) 737-0020
